Frequently asked questions

Loviu is the AI built for love, relationships and heartbreak. It chats with you 24/7, reads screenshots of your messages, listens to voice notes, and helps you reply, recover, and reconnect. Available in English, Português and Español.

Yes. Loviu has a free plan you can start without a credit card. Premium is $14.99/mo and Unlimited is $29.99/mo. Both come with a 7-day free trial and a 30-day money-back guarantee.

ChatGPT is a general assistant. Loviu is built specifically for love: it understands attachment styles, no-contact, grief stages, dating dynamics, screenshot tone analysis and tough conversations. It remembers your situation across sessions and answers without judgment.

Yes — for what AI is good at: structure, perspective, and being available at 3am. Loviu walks you through the no-contact rule, helps you process grief, and stops you from sending the message you'll regret. It's not a replacement for therapy when you need it, but it fills the gaps between sessions.

The no-contact rule means going at least 30 days without contacting your ex — no calls, texts, DMs, or checking their social media — so your nervous system can reset and you can rebuild your identity. Loviu has a complete guide and a day-by-day support flow.

Yes. Upload a screenshot from any chat app and Loviu reads tone, intent, interest signals and red flags, then suggests how (or whether) to reply.

Yes. Voice notes are part of Premium and Unlimited. Loviu transcribes, analyzes the emotional tone, and replies warmly.

Couple Mode lets you and your partner share a private space where Loviu acts as a neutral mediator — weekly check-ins, fight de-escalation, planning rituals, and shared goals.

English (US/UK/AU), Português (Brasil and Portugal) and Español (España and Latin America). Translations are available on every page automatically.

Yes. Your conversations stay yours. We don't sell data, we don't train public AI models on your chats, and you can permanently delete your account anytime. Payments are processed by Paddle as Merchant of Record.

Loviu helps you understand whether reconciliation is healthy and, if so, how to approach it without losing yourself. Sometimes the best advice is to keep the no-contact going — Loviu won't sugarcoat that.

Cancel anytime from your account settings. You'll keep access until the end of the billing period. If you cancel within 30 days of purchase, you can request a full refund under our Refund Policy.

Yes. Loviu runs in any browser (mobile and desktop) and has a PWA you can install on iOS and Android home screens for a native-app feel.

No. Loviu is an AI companion, not a licensed therapist. For crisis support, please contact a mental health professional or an emergency line in your country. Loviu complements professional care; it doesn't replace it.

Loviu is available to users 18+. Younger users should use it with a parent or guardian and follow our Terms of Service.

Very accurate for tone and intent — Loviu was trained on hundreds of thousands of relational message patterns. But it's a tool, not a verdict: use it as one perspective, then trust your gut.

Yes. Many people use Loviu to draft opening lines, decode mixed signals, and decide whether someone is worth the effort.

Never. Whether it's a situationship, an infidelity, a toxic dynamic, or a crush you can't shake — Loviu meets you where you are without lecturing.

We ship improvements weekly and publish two new guides every Tuesday and Friday on the blog.

Loviu launched in the United States with full translation for users in Brazil, Mexico, Spain, Portugal, the UK, Canada, Australia and the rest of Latin America.